Introduction
At Flexacres LLC, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you participate in our 10DLC Messaging Service.
Collection of Information
We collect the following types of information through the Messaging Service:
- Information You Provide:
- Phone number and email address when you sign up for the Messaging Service.
- Messaging history and any information included in the messages you send.
- Automatic Information Collection:
- Cookies or similar technologies that personalize your experience, such as sending tailored messages like shopping cart reminders.
- Participation in Surveys or Contests:
- Contact information and any other details you voluntarily provide.
- Customer Support Interactions:
- Contact information and message details when you reach out for assistance.
Use of Information
We use your information for the following purposes:
- To deliver and maintain the Messaging Service.
- To personalize your experience with tailored content and features.
- To analyze and enhance the Messaging Service.
Sharing of Information
Your information may be shared as follows:
- With Your Consent: When you explicitly allow us to share your information.
- Service Providers: With third-party providers (e.g., Plivo) who support the Messaging Service.
- Legal Obligations and Protections:
- To comply with legal processes.
- To protect the rights, privacy, and safety of Flexacres, our affiliates, and others.
- Aggregate or De-identified Data:
- For analytics or research, non-personalized data may be shared with third parties.
Protection of Information
We employ technical, physical, and administrative measures to safeguard your personal information. However, no system can guarantee absolute security, and we cannot ensure the complete safety of your data.
Retention of Information
Your data is retained:
- For as long as you participate in the Messaging Service.
- As needed to comply with legal requirements or to resolve disputes.
Your Choices
You can opt out of receiving text messages by replying with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. You can also adjust your preferences by contacting us.
No Data Selling
We do not sell your mobile number, consent data, or any other personal information collected through the Messaging Service.
Contact Us
For questions about this Privacy Policy, please contact us at info@flexacres.com or website contact.
Effective Date
This Privacy Policy is effective as of 01/2025 and is subject to updates. We encourage you to review this policy periodically.